Legal Front Desk & Guest Experience Coordinator

K2 Services; Washington (District of Columbia); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions seeks a professional receptionist to be the welcoming face of the organization. You will handle calls, greet guests, and support administrative tasks to ensure smooth daily operations in a fast-paced professional office environment.

The ideal candidate has 5+ years of experience in receptionist roles, exceptional customer service, strong organizational skills, and proficiency with Microsoft Office. Legal experience is a plus.

Qualifications

• Minimum of 5 years of experience in a receptionist, front desk, or administrative support role.
• Exceptional customer service and interpersonal skills with a hospitality-first mindset.
• Strong organizational skills with the ability to manage multiple priorities independently.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Familiarity with conference room management software.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Responsibilities

• Welcome clients, visitors, vendors, and employees with warmth, professionalism, and courtesy.
• Answer, screen, and direct incoming telephone calls accurately and efficiently.
• Maintain a consistent in-person presence at the reception desk during core business hours.
• Schedule visitors with the building’s security and issue guest badges.
• Serve as a resource for employees by directing inquiries to the appropriate contacts.

Skills

Customer service

Hospitality

Organization

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Opensity Solutions seeks a professional receptionist to be the welcoming face of the organization. You will handle calls, greet guests, and support administrative tasks to ensure smooth daily operations in a fast-paced professional office environment.

The ideal candidate has 5+ years of experience in receptionist roles, exceptional customer service, strong organizational skills, and proficiency with Microsoft Office. Legal experience is a plus.