Legal Dispatch & Client Support Specialist

SmartRecruiters, Inc.; San Diego (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Knox Attorney Service in San Diego is seeking a Legal Support Service Dispatch Assistant to join our in-office team. This full-time role handles client communications and rush orders with tight deadlines, providing professional customer service and status updates while protecting confidentiality.

The position requires strong English communication, proficiency with Microsoft Word and Outlook, and the ability to multi-task in a fast-paced environment.

Qualifications

• Field client phone calls, emails and web orders including rush assignments.
• Provide professional customer service to our legal clientele.
• Monitor orders for timely completion and provide status updates.
• Maintain confidentiality of client legal information at all times.
• Fast-paced in-office role; able to meet deadlines and work as a team.

Responsibilities

• Answer client calls, emails and web orders with professionalism.
• Provide timely status updates on orders to clients.
• Ensure orders are completed on time and accurately.
• Maintain strict confidentiality of legal information.
• Collaborate with Dispatch team in a fast-paced office.

Skills

Customer service

Professional communication

Attention to detail

Multi-tasking

Teamwork

Tools

Microsoft Word

Outlook

Job description

Knox Attorney Service in San Diego is seeking a Legal Support Service Dispatch Assistant to join our in-office team. This full-time role handles client communications and rush orders with tight deadlines, providing professional customer service and status updates while protecting confidentiality.

The position requires strong English communication, proficiency with Microsoft Word and Outlook, and the ability to multi-task in a fast-paced environment.