Client Representative Legal support office

Knox Attorney Services; San Diego (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life/AD&D

FSA

PTO

Paid holidays

401K

Job summary

Knox Attorney Service in San Diego, CA, seeks a Client Representative for its legal support office. You will monitor 50–75 orders daily, coordinate with field agents, update clients, and input notes into the database, ensuring timely status communication and accurate billing.

The role requires fast typing and proficiency with Word, Adobe, and Outlook in a fast-paced environment with strong attention to detail and time management.

Qualifications

• Attention to detail in handling sensitive legal documents.
• Excellent time management in a fast-paced environment.
• Clear communication with clients and field agents.
• Fast typing speeds and accuracy with standard office software.

Responsibilities

• Monitor 50–75 orders daily and relay updates to clients.
• Input notes into the database and follow up with field agents.
• Inform clients of issues on active orders and maintain status updates.
• Review completed orders and process for billing.

Skills

Attention to detail

Time management

Strong communication

Fast typing

Tools

Word

Adobe

Outlook

Job description

Client Representative -Legal support office

• Full-time
• Compensation: USD 20 - USD 22 - hourly

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we providestarts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our "home grown" leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Busy legal support provider

You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base.

Following up with field agent for status on orders, informing clients of any issues on active orders.

Reviewing completed orders and processing them for billing.

This is a fast paced environment. Attention to detail is very important on sensitive legal documents. Must be highly organized, have a sense of urgency, and good time management.

Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK

Benefits:

• health
• dental
• vision
• Life/AD&D
• FSA
• PTO
• paid holidays
• 401K

All your information will be kept confidential according to EEO guidelines.

Job Location