Leasing & Resident Experience Specialist

Post District; Salt Lake City (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K match

Paid Time Off

Paid Holidays

Parental Leave

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 2 to handle the full leasing cycle, from prospecting to lease execution, renewal support, and resident retention. You will lead tours, coordinate leasing activities, and maintain precise records across traffic, availability, leads, and applications.

Ideal candidates bring strong communication, multitasking, and customer service skills, plus experience with property mgmt software and CRM platforms.

Qualifications

• High school diploma or equivalent.
• Prior leasing, sales, hospitality, or customer service experience.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage prospect traffic from inquiry to signed lease.
• Conduct tours and demonstrate apartment/community value.
• Coordinate leasing, renewals, and resident retention activities.
• Maintain accurate traffic, availability, lead, and application records.
• Support marketing and outreach efforts.
• Maintain model and tour readiness standards.
• Provide courteous service to residents, prospects, and vendors.
• Support occupancy and revenue goals through disciplined follow-up.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Prospect traffic management

Tours & lead conversion

CRM software

Communication skills

Multitasking

Office suite (Outlook, Word, Excel)

Customer service

Education

High school diploma

Tools

CRM platforms

Property management software

Microsoft Office Suite

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 2 to handle the full leasing cycle, from prospecting to lease execution, renewal support, and resident retention. You will lead tours, coordinate leasing activities, and maintain precise records across traffic, availability, leads, and applications.

Ideal candidates bring strong communication, multitasking, and customer service skills, plus experience with property mgmt software and CRM platforms.