Leasing Manager: Growth & Community Lead

CLS Living; Tuscaloosa (AL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Generous PTO

401(k) with company matching

Health, Dental, Vision insurance

HSA & FSA

Life Insurance & Parental Leave

Employee Assistance Program

Relocation Assistance

Professional Development & Advancement

Supportive, Fun, Flexible Work

Unmatched Company Culture

Job summary

CLS Living is seeking a dynamic Leasing Manager to lead leasing, marketing, and customer experience across our community. You will drive occupancy, supervise staff development, and coordinate campus partnerships to foster a welcoming resident atmosphere.

You will manage leasing goals, retention programs, and property operations, ensuring accurate records and strong NOI performance through proactive revenue optimization.

Qualifications

• Bachelor’s degree preferred, or 2–5 years of experience in student or multifamily housing; or an equivalent combination of education and experience.
• Strong working knowledge of Microsoft Outlook, Word, and Excel.
• Experience with property management software, preferably Entrata.
• Familiarity with both market-rate and LIHTC programs is a plus.
• Understanding and adherence to Fair Housing and EEO laws.

Responsibilities

• Support the Property Manager in cultivating a motivated, high-performing team.
• Lead by example through professional communication, integrity, and a results-driven mindset.
• Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%).
• Implement and monitor leasing goals, renewal programs, and resident retention strategies.
• Actively conduct outreach marketing on campus and with local businesses.
• Support the development and execution of an annual marketing plan.
• Maintain in-depth knowledge of the property and local competitors through regular market research.
• Ensure all digital and print marketing materials are current, professional, and aligned with brand standards.
• Coordinate and promote resident events and community-building functions.
• Represent the property at university functions and in student programming partnerships.
• Deliver first-class service to residents, prospects, and parents.
• Resolve resident concerns professionally and promptly.
• Build and maintain positive relationships with residents, staff, university contacts, and the broader community.
• Foster a sense of community and harmony throughout the property.
• Maintain accurate and up-to-date records in property management software.
• Process leases and administrative paperwork efficiently and accurately.
• Support property upkeep and curb appeal by identifying areas for improvement and contributing where needed.
• Assist in achieving NOI targets through effective leasing and cost management.
• Support rent collection efforts to meet or exceed a 98% collection rate.
• Proactively identify ways to improve revenue and reduce expenses in alignment with budget goals.

Skills

Leadership

Staff development

Hiring

Budgeting

Marketing strategy

Scheduling

Education

Bachelor’s degree or 2–5 years housing experience

Tools

Outlook

Word

Excel

Entrata

Job description

CLS Living is seeking a dynamic Leasing Manager to lead leasing, marketing, and customer experience across our community. You will drive occupancy, supervise staff development, and coordinate campus partnerships to foster a welcoming resident atmosphere.

You will manage leasing goals, retention programs, and property operations, ensuring accurate records and strong NOI performance through proactive revenue optimization.