Leasing Community Intern: Customer Experience & Leasing

Cardinal Group; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Cardinal Group in Columbus, OH is seeking a Leasing Community Intern (Temporary, Non-Exempt) to deliver high quality customer service to residents. You will support leasing activities, answer inquiries, and help maintain occupancy targets.

This role requires evening and weekend availability, basic computer skills, and a commitment to Cardinal's values. You will gain hands-on experience in leasing, front desk operations, and event planning while working with a collaborative team.

Qualifications

• High school diploma or equivalent is required.
• Must be enrolled in a degree program with a minimum of 6 credit hours.
• Must have completed at least one year of college.
• Maintain a 2.5 cumulative GPA or higher.

Responsibilities

• Be an ambassador for customer service and ensure resident satisfaction.
• Administrative front desk tasks and duties.
• Participate in Cardinal Way of Leasing (CWoL) training.
• Demonstrate Cardinal Way of Leasing steps from greeting to closing.
• Complete lease applications and lease file paperwork.
• Pass Cardinal Way of Leasing certification.
• Maintain lease file documentation and participate in audits.
• Keep tour path clean for a positive first impression.
• Assist with community events and other projects.
• Participate in Cardinal U training and on-call duties.
• Work evenings and weekends as required.

Skills

Customer service

Communication

Teamwork

Physical ability

Driver's license

Flexible schedule

Education

HS Diploma or equivalent

Degree program enrollment

1 year of college completed

GPA 2.5+

Job description

Cardinal Group in Columbus, OH is seeking a Leasing Community Intern (Temporary, Non-Exempt) to deliver high quality customer service to residents. You will support leasing activities, answer inquiries, and help maintain occupancy targets.

This role requires evening and weekend availability, basic computer skills, and a commitment to Cardinal's values. You will gain hands-on experience in leasing, front desk operations, and event planning while working with a collaborative team.