Lease Renewal & Payment Specialist

Aaron's; High Point (NC); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Career advancement opportunities

Paid time off (vacation, sick, and HOL

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s is seeking a Customer Accounts Advisor in North Carolina. The role pays an hourly range of $12.25 to $13.00 with eligibility for incentive pay based on performance. You will build relationships with customers by phone and in person to advance ownership of merchandise and ensure satisfaction.

The position includes benefits such as paid time off, health insurance, 401(k) with matching, and an Employee Assistance Program. On-demand pay and career advancement are also highlighted.

Qualifications

• Must be 21+ in the United States; 18+ in Canada.
• Valid driver’s license and driving record as per policy.
• DOT certification if required by location (US only).
• Ability to work a schedule from 8:00 am to 9:00 pm.
• Lift up to 50 lbs solo and 300 lbs with assistance.

Responsibilities

• Assist the Customer Accounts Manager to meet revenue and renewal goals.
• Maintain accurate customer account records and history.
• Build strong customer relationships to support ownership goals.
• Counsel and contact customers with expired or unrenewed agreements by phone or home visits.
• Assist with merchandise returns and guest deliveries as directed.
• Maintain daily route sheets and weekly maintenance sheets.

Skills

Interpersonal skills

Empathy

Clear communication

Multitasking

Brand protection

Customer impact

Education

High School diploma or GED

Job description

Aaron’s is seeking a Customer Accounts Advisor in North Carolina. The role pays an hourly range of $12.25 to $13.00 with eligibility for incentive pay based on performance. You will build relationships with customers by phone and in person to advance ownership of merchandise and ensure satisfaction.

The position includes benefits such as paid time off, health insurance, 401(k) with matching, and an Employee Assistance Program. On-demand pay and career advancement are also highlighted.