Learning Partner: Live & Virtual Training Leader

SERVPRO; Gallatin (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent health benefits plan, which?

401(k) with company match

Company profit sharing plan

Generous paid time-off and paid HOLID

Paid parental leave

2 free on-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO is seeking a Learning Partner to deliver high-impact live and virtual training across franchise locations and HQ, strengthening operational execution and brand standards. You will work with SMEs and franchise teams, supporting the Office School of Learning and the T3 model.

You will coach SMEs, tailor delivery to learner needs, and ensure materials and logistics meet standards. Travel up to 50% and partnerships with instructional design will be routine.

Qualifications

• 3–5+ years in training delivery, facilitation, field operations, or capability development.
• Experience delivering workshops in distributed, franchise, or field-based environments preferred.
• Proficiency with virtual delivery platforms (Zoom/Teams) and LMS-supported learning environments.

Responsibilities

• Deliver live and virtual workshops for franchise teams and HQ employees with clarity, consistency, and operational credibility.
• Coach SMEs and field leaders on facilitation techniques and workshop readiness.
• Prepare materials and logistics for successful ILT and virtual sessions.

Skills

Franchise training

Workshop delivery

Virtual delivery

Learning platforms

Relationship building

Education

Bachelor's degree

Tools

Zoom

Teams

LMS

Job description

SERVPRO is seeking a Learning Partner to deliver high-impact live and virtual training across franchise locations and HQ, strengthening operational execution and brand standards. You will work with SMEs and franchise teams, supporting the Office School of Learning and the T3 model.

You will coach SMEs, tailor delivery to learner needs, and ensure materials and logistics meet standards. Travel up to 50% and partnerships with instructional design will be routine.