Franchise Learning Facilitator

Servpro Industries, LLC; Gallatin (TN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Development program

Job summary

SERVPRO Industries, LLC is seeking a Learning Partner to deliver high-impact live and virtual training across franchise locations and HQ. You will facilitate workshops, partner with SMEs, and uphold brand standards while supporting the T3 model and consistent instruction throughout the system.

Role requires 3–5+ years in training delivery, strong facilitation skills, and ability to travel up to 50% to SERVPRO sites and HQ.

Qualifications

• 3–5+ years in training delivery, facilitation, field operations, or capability development.
• Experience delivering workshops in distributed, franchise, or field-based environments preferred.
• Background in the assigned School (Restoration, Construction, Office, Commercial, Biz Dev, Leadership, etc.) preferred.

Responsibilities

• Deliver live and virtual workshops for franchise teams and HQ employees with clarity, consistency, and operational credibility.
• Facilitate hands-on, scenario-based, and standards-aligned training.
• Adapt delivery style to learner needs while maintaining objectives and brand standards.
• Maintain deep knowledge of operational standards, equipment, processes, and best practices.

Skills

Training delivery

Facilitation

Virtual delivery

Relationship building

Travel readiness

Education

Bachelor's degree

Tools

Zoom

Teams

LMS

Job description

SERVPRO Industries, LLC is seeking a Learning Partner to deliver high-impact live and virtual training across franchise locations and HQ. You will facilitate workshops, partner with SMEs, and uphold brand standards while supporting the T3 model and consistent instruction throughout the system.

Role requires 3–5+ years in training delivery, strong facilitation skills, and ability to travel up to 50% to SERVPRO sites and HQ.