Lead Teller & Team Coach – Elevate Customer Banking

PNC Financial Services Group, Inc.; Colorado Springs (CO); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Colorado Springs, CO is seeking a Lead Teller to coach and mentor tellers, deliver exceptional customer experiences, and identify banking opportunities. The role emphasizes customer education on digital tools and managing daily branch operations.

Qualified candidates typically have 1+ years of related experience; a high school diploma or GED is acceptable. Bilingual Spanish is preferred, and the position is in-office with a competitive base salary plus

Qualifications

• Typically requires 1+ years of related experience.
• Typically does not require a degree; high school diploma or GED acceptable.
• Spanish speaking preferred.

Responsibilities

• Lead, coach and mentor tellers to deliver a high-quality customer experience and identify banking opportunities.
• Educate customers on digital tools and products and assist with branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Colorado Springs, CO is seeking a Lead Teller to coach and mentor tellers, deliver exceptional customer experiences, and identify banking opportunities. The role emphasizes customer education on digital tools and managing daily branch operations.

Qualified candidates typically have 1+ years of related experience; a high school diploma or GED is acceptable. Bilingual Spanish is preferred, and the position is in-office with a competitive base salary plus