Lead Teller & Team Coach

Bank of Bird-in-Hand; Manheim (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Company Paid Life, STD, and LTD

Health Savings Account (HSA) & Flex. F

Flexible Spending Account (FSA)

Paid Time Off (PTO), Volunteer TimeOff

Birthday PTO

Paid Holidays

Company Events and Picnics

Job summary

Bank of Bird-in-Hand in Manheim, PA seeks a Head Teller to oversee daily teller operations and foster a team-focused culture of efficiency and customer service. The Head Teller will lead tellers, manage branch reporting, and promote services while ensuring accurate cash handling.

A minimum of 2+ years of banking experience and a high school diploma are required, with preferred leadership experience in banking. This role offers opportunities to support the community and grow with the bank.

Qualifications

• Minimum 2+ years of banking experience.
• High school diploma or equivalent required.
• Prior leadership experience in banking preferred.

Responsibilities

• Overseeing tellers and their transactions at the branch.
• Coaching, developing, and educating team members.
• Handling branch reporting on a daily, monthly, and yearly basis.
• Promoting the bank’s services and providing outstanding customer service.
• Maintaining vault cash and coin while ensuring cash limits are not exceeded.
• Acting as a source of knowledge of banking policies and procedures.
• Collaborating with various departments within the organization.

Skills

Leadership experience

Customer service

Coaching

Education

High school diploma or equivalent

Job description

Bank of Bird-in-Hand in Manheim, PA seeks a Head Teller to oversee daily teller operations and foster a team-focused culture of efficiency and customer service. The Head Teller will lead tellers, manage branch reporting, and promote services while ensuring accurate cash handling.

A minimum of 2+ years of banking experience and a high school diploma are required, with preferred leadership experience in banking. This role offers opportunities to support the community and grow with the bank.