Lead Teller & Branch Ops Coach

Peoples Bank; Madison (WV); On-site; USD 19,000 - 28,000; Full time

Job summary

Peoples Bank is hiring for a branch teller position responsible for the daily operations of the teller area, customer service, and referral of business to partners. You will coach tellers, assist the Branch Manager with audits, and help ensure a high standard of service in a busy banking environment.

The role requires a High School Diploma or GED, at least 1 year of customer service, and strong communication skills.

Qualifications

• High School Diploma or GED is required.
• 1+ years related work experience in customer service.
• Excellent verbal and written communication skills.
• Proficient in Windows and Microsoft Office software.

Responsibilities

• Lead by example and manage day-to-day branch teller line operations and scheduling.
• Support audit preparation and ensure branch procedures are followed.
• Coach teller staff to develop skills and improve performance.
• Deliver excellent customer service and meet referral goals.

Skills

Customer service

Communication

Team player

Reliability

Education

High School Diploma or GED

Tools

Windows & MS Office

Job description

Peoples Bank is hiring for a branch teller position responsible for the daily operations of the teller area, customer service, and referral of business to partners. You will coach tellers, assist the Branch Manager with audits, and help ensure a high standard of service in a busy banking environment.

The role requires a High School Diploma or GED, at least 1 year of customer service, and strong communication skills.