Lead Teller & Financial Wellness Advocate

keybank; Greensburg (Westmoreland County); On-site; USD 26,000 - 34,000; Full time

Job summary

KeyBank is seeking a Lead Teller in Greensburg, PA. You will act as a resource for resolving client servicing issues, coaching tellers, and guiding daily branch operations to deliver distinctive customer service.

You will identify financial wellness opportunities during client conversations, transition clients to a Banker, supervise teller scheduling, and ensure regulatory and security compliance while supportingBranch Manager in onboarding.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years client relationship experience.
• Minimum 3 years cash handling experience.
• Experience leading and motivating teams.

Responsibilities

• Provide exceptional client service and resolve complex issues.
• Coach tellers and manage teller line operations.
• Schedule tellers and ensure branch compliance.
• Identify sales opportunities and promote banking products.
• Assist clients with financial wellness tools.

Skills

Client relations

Teller operations

Cash handling

Banking products

Coaching staff

Education

High School Diploma

Tools

Windows PCs

Calculator

Job description

KeyBank is seeking a Lead Teller in Greensburg, PA. You will act as a resource for resolving client servicing issues, coaching tellers, and guiding daily branch operations to deliver distinctive customer service.

You will identify financial wellness opportunities during client conversations, transition clients to a Banker, supervise teller scheduling, and ensure regulatory and security compliance while supportingBranch Manager in onboarding.