Lead Teller & Financial Wellness Coach

KeyCorp; Indianland (PA); On-site; USD 26,000 - 34,000; Full time

Job summary

KeyBank is seeking a Lead Teller to act as a trusted advisor in Walnutport, PA. You will supervise teller activities, coach staff, handle complex client servicing issues, and help guide customers toward banking solutions that meet their financial goals.

The role requires a high school diploma, at least 3 years of client relations and cash handling experience, and a preference for a Notary license. This branch-based position emphasizes accuracy, service quality, and regulatory compliance.

Qualifications

• Minimum of 3 years demonstrated superior client relationship skills.
• Minimum of 3 years' experience in cash handling.
• Notary License preferred but not required.

Responsibilities

• Provide exceptional client service in the branch environment.
• Coach tellers and manage day-to-day teller line operations.
• Identify financial wellness opportunities and refer to bankers as needed.

Skills

Client relationship skills

Cash handling

Sales and service

Time management

Regulatory compliance

Education

High School Diploma

Notary License (preferred)

Job description

KeyBank is seeking a Lead Teller to act as a trusted advisor in Walnutport, PA. You will supervise teller activities, coach staff, handle complex client servicing issues, and help guide customers toward banking solutions that meet their financial goals.

The role requires a high school diploma, at least 3 years of client relations and cash handling experience, and a preference for a Notary license. This branch-based position emphasizes accuracy, service quality, and regulatory compliance.