Lead Teller: Customer Experience & Team Coach

PNC; South Dakota; On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC is seeking a Lead Teller based in Aurora, CO to coach tellers and deliver exceptional customer experiences. The role emphasizes identifying banking opportunities and leveraging technology to meet customer needs.

Candidates should have 1+ years of teller-related experience. No degree or certifications are required, and the position offers in-office work with comprehensive benefits and an incentive-based compensation plan.

Qualifications

• 1+ years of related teller experience.
• No Degree required.
• No Required Certification(s).
• No Required License(s).
• No Language Assessments required.

Responsibilities

• Lead tellers to deliver a unique customer experience and identify banking opportunities.
• Coach and mentor tellers, refer to branch staff when appropriate.
• Educate customers on options and leverage technology.
• Assist Branch Manager with performance management and hiring processes.
• Ensure teller and branch daily operations and transactions are accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Lead Teller based in Aurora, CO to coach tellers and deliver exceptional customer experiences. The role emphasizes identifying banking opportunities and leveraging technology to meet customer needs.

Candidates should have 1+ years of teller-related experience. No degree or certifications are required, and the position offers in-office work with comprehensive benefits and an incentive-based compensation plan.