Lead Teller: Customer Experience Leader

PNC Financial Services Group, Inc.

The Woodlands, Northern (TX, KY)

Hybrid

USD 32,000 - 45,000

Full time

5 days ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical benefits
Dental & Vision
401(k) with match

Job summary

PNC Financial Services Group, Inc. is seeking a Lead Teller at the Town Center Branch in The Woodlands, TX. You will coach tellers, mentor staff, and drive customer-centric service to strengthen financial wellbeing and loyalty. Bilingual Spanish preferred, in-office role focused on growth and risk-aware operations.

This role emphasizes coaching, referrals to branch staff, and accurate transaction handling with opportunities to advance within branch leadership.

Qualifications

  • No degree required; related experience accepted.
  • 1+ years of teller or front-line banking experience preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Coach, mentor and lead tellers to deliver strong customer experiences.
  • Identify banking opportunities and refer to branch staff.
  • Educate customers on digital tools and self-service options.
  • Assist Branch Manager with performance and hiring processes.

Skills

Accountability
Banking
Client Loyalty
Customer Experience
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Lead Teller at the Town Center Branch in The Woodlands, TX. You will coach tellers, mentor staff, and drive customer-centric service to strengthen financial wellbeing and loyalty. Bilingual Spanish preferred, in-office role focused on growth and risk-aware operations.

This role emphasizes coaching, referrals to branch staff, and accurate transaction handling with opportunities to advance within branch leadership.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Lead Teller & Customer Experience Coach (Bilingual)
Lead Teller & Customer Experience Coach (Bilingual)

PNC • The Woodlands (TX)

On-site
USD 38,000 - 52,000
Medical/prescription drug coverage (H@
Dental and vision options
Life insurance
+7
Lead Teller: Customer Experience Leader
Lead Teller: Customer Experience Leader

PNC • Houston (TX)

On-site
USD 36,000 - 48,000
Spanish Speaking - Preferred
Lead Teller & Customer Experience Coach
Lead Teller & Customer Experience Coach

PNC • Longmont (CO)

On-site
USD 41,000 - 69,000
Comprehensive benefits
401(k) with match
Generous PTO
+1
Lead Teller & Customer Experience Coach
Lead Teller & Customer Experience Coach

PNC Financial Services Group, Inc. • Lakewood (CO), Northern (KY)

Hybrid
USD 41,000 - 69,000
Health insurance
401(k) with company match
Paid time off
Lead Teller & Customer Experience Coach
Lead Teller & Customer Experience Coach

PNC Financial Services Group, Inc. • Longmont (CO)

Hybrid
USD 41,000 - 69,000
Medical benefits
401(k) with match
Paid holidays
+1
Lead Teller & Customer Experience Coach (Bilingual)
Lead Teller & Customer Experience Coach (Bilingual)

PNC Financial Services Group, Inc. • Aurora (CO), Northern (KY)

Hybrid
USD 41,000 - 69,000
Lead Teller & Customer Experience Coach
Lead Teller & Customer Experience Coach

PNC • Albuquerque (NM)

On-site
USD 36,000 - 48,000
Health insurance
Dental & vision
Life insurance
+8
Lead Teller & CX Coach - Bilingual
Lead Teller & CX Coach - Bilingual

PNC Financial Services Group, Inc. • Glendale (CO), Northern (KY)

Hybrid
USD 41,000 - 69,000
Health benefits
401(k) with company match
Paid holidays
Lead Teller & Customer Experience Coach
Lead Teller & Customer Experience Coach

Fairygodboss • Lakewood (CO)

On-site
USD 41,000 - 69,000
Lead Teller: Customer Experience Leader & Coach
Lead Teller: Customer Experience Leader & Coach

PNC • Denver (CO)

On-site
USD 41,000 - 69,000