Lead Teller & Customer Experience Coach

Fairygodboss; Camden (NJ); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical/prescription coverage with HSA

Dental and vision options

Life insurance

Short and long‑term disability

401(k) with company match

Stock purchase plan

Educational assistance

Job summary

PNC is seeking a Lead Teller for its Market St. Branch in Camden, NJ. This in-office role emphasizes coaching tellers, driving customer financial wellbeing, and identifying opportunities with customers. The position requires 1+ years of related experience and offers an incentive-based pay structure.

Base salary ranges publicly and varies by location and performance. This posting highlights comprehensive benefits and a commitment to an inclusive culture, with no visa sponsorship for this role.

Qualifications

• Typically requires 1+ years of related experience.
• In lieu of a degree, a comparable combination of education and experience may be considered.
• No sponsorship for visas or STEM OPT.

Responsibilities

• Coaches, mentors and leads tellers to deliver a customer experience that improves financial wellbeing and loyalty.
• Identifies banking opportunities and referrals during customer interactions.
• Position PNC products to meet customer needs through branches engagement and technology tools.
• Assist Branch Manager with performance management and new hire selection processes.
• Ensure daily teller operations and transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Lead Teller for its Market St. Branch in Camden, NJ. This in-office role emphasizes coaching tellers, driving customer financial wellbeing, and identifying opportunities with customers. The position requires 1+ years of related experience and offers an incentive-based pay structure.

Base salary ranges publicly and varies by location and performance. This posting highlights comprehensive benefits and a commitment to an inclusive culture, with no visa sponsorship for this role.