Lead Teller: Customer Banking Leader (In-Office)

PNC; Eagle (CO); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Pension and stock purchase plans

Paid holidays and time off

Educational assistance

Job summary

PNC is seeking a Lead Teller based in Eagle, CO to coach and mentor tellers, delivering a superior customer experience while identifying banking opportunities and referrals. This in-office role emphasizes collaboration, compliance, and a focus on customer financial wellbeing.

Spanish language skills are preferred. PNC offers a supportive environment with growth opportunities within the Branch Banking group, and a strong benefits package is provided.

Qualifications

• Typically requires 1+ years of related banking or teller experience.
• No degree required; relevant experience considered in lieu of education.
• Spanish language preference noted; bilingual candidates encouraged.

Responsibilities

• Lead and coach tellers to deliver strong customer experiences and drive loyalty.
• Educate customers on banking options and digital tools to manage finances.
• Support branch operations and assist the Branch Manager as needed.

Skills

Customer focus

Coaching

Digital awareness

Effective communications

Problem solving

Job description

PNC is seeking a Lead Teller based in Eagle, CO to coach and mentor tellers, delivering a superior customer experience while identifying banking opportunities and referrals. This in-office role emphasizes collaboration, compliance, and a focus on customer financial wellbeing.

Spanish language skills are preferred. PNC offers a supportive environment with growth opportunities within the Branch Banking group, and a strong benefits package is provided.