Lead Teller - Bilingual CX Leader in Banking

PNC Financial Services Group, Inc.; East Helena (MT); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Lead Teller in Longmont, CO to coach tellers, handle diverse customer interactions, and identify opportunities to meet financial needs. The role emphasizes service quality, risk awareness, and teamwork within Branch Banking.

Preferred Spanish language skills and a friendly, customer-focused attitude are valued. This in-office position offers a comprehensive benefits package and competitive compensation.

Qualifications

• Roles at this level typically do not require a university degree, but related experience or product knowledge is expected.
• No degree required with 1+ years of related experience.
• Bilingual Spanish preferred.

Responsibilities

• Coaches and mentors tellers to deliver a unique customer experience.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions.
• Ensures branch operations are completed efficiently and accurately.

Skills

Customer Service

Sales Skills

Financial Transactions

Spanish Language

Communication

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Lead Teller in Longmont, CO to coach tellers, handle diverse customer interactions, and identify opportunities to meet financial needs. The role emphasizes service quality, risk awareness, and teamwork within Branch Banking.

Preferred Spanish language skills and a friendly, customer-focused attitude are valued. This in-office position offers a comprehensive benefits package and competitive compensation.