Lead Teller: Coach, Connect & Grow Customer Banking

Fairygodboss; Centennial (CO); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Job summary

PNC in Centennial, CO seeks a Lead Teller to coach tellers, identify opportunities, and promote banking products. You will mentor staff, refer customers to branch teams, and support daily operations with a focus on financial wellbeing.

Base salary ranges from $41,250 to $68,750, with incentive eligibility based on company performance. In-office role emphasizing customer service and risk management within a structured environment.

Qualifications

• Roles typically require 1+ years of related experience.
• Education: No Degree.
• No required certification(s) or license(s).

Responsibilities

• Coaches, mentors and leads tellers to deliver a customer experience and educate on options.
• Identify opportunities through conversations and make referrals to branch staff.
• Position PNC products and educate customers on using technology for transactions.
• Assist Branch Manager with performance management and hiring decisions.
• Ensure compliance with policies and maintain efficient branch operations.

Skills

Customer Focused

Managing Risk

Accountability

Banking

Client Loyalty

Customer Experience

Job description

PNC in Centennial, CO seeks a Lead Teller to coach tellers, identify opportunities, and promote banking products. You will mentor staff, refer customers to branch teams, and support daily operations with a focus on financial wellbeing.

Base salary ranges from $41,250 to $68,750, with incentive eligibility based on company performance. In-office role emphasizing customer service and risk management within a structured environment.