Lead Teller & Branch Coach: Elevate Client Experience

KeyBank; Kent (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

KeyBank in Kent, Washington is seeking a Lead Teller to serve as a trusted resource for client servicing, coach tellers, and manage day-to-day branch operations in a busy in-branch setting.

You will identify financial wellness opportunities during client conversations, transition clients to a Banker when appropriate, and ensure compliance with regulatory, security and internal controls while supporting onboarding and scheduling.

Qualifications

• High School Diploma, GED, or equivalent business experience required.
• 3+ years demonstrated superior client relationship skills required.
• 3+ years cash handling experience required.
• Working knowledge of PC with Windows based applications and calculator required.
• Demonstrated ability to lead, motivate, and foster teamwork required.
• Organizational skills while managing multiple tasks required.

Responsibilities

• Provide exceptional client experience in an in-person branch.

Skills

Customer service

Sales skills

Cash handling

Time management

Team leadership

Regulatory knowledge

Education

High school diploma/GED

Tools

Windows PC

Job description

KeyBank in Kent, Washington is seeking a Lead Teller to serve as a trusted resource for client servicing, coach tellers, and manage day-to-day branch operations in a busy in-branch setting.

You will identify financial wellness opportunities during client conversations, transition clients to a Banker when appropriate, and ensure compliance with regulatory, security and internal controls while supporting onboarding and scheduling.