Lead Teller - Bilingual Spanish | Coaching & Growth

PNC Financial Services Group, Inc.; Eagle (CO); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Eagle, CO is seeking a Lead Teller to coach and lead branch tellers, deliver a high‑quality customer experience, and grow wallet share. This in‑office role emphasizes accuracy, compliance and strong communication.

Spanish language preferred, in‑person team environment; this position includes mentorship, performance management support to the Branch Manager, and a comprehensive benefits package.

Qualifications

• Requires attention to detail and accuracy in handling customer transactions.
• Strong customer service and communication skills for a high‑quality customer experience.
• Experience coaching or mentoring others in a team environment.

Responsibilities

• Lead Teller coaching and development of branch tellers.
• Identify banking opportunities during customer interactions and refer appropriately.
• Educate customers on options and leverage technology to complete transactions.
• Support the Branch Manager in performance management and hiring decisions.
• Ensure daily operations and maintenance transactions are completed efficiently.

Skills

Accuracy & Detail

Customer Facing

Coaching Others

Digital Awareness

Effective Communications

Problem Solving

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Eagle, CO is seeking a Lead Teller to coach and lead branch tellers, deliver a high‑quality customer experience, and grow wallet share. This in‑office role emphasizes accuracy, compliance and strong communication.

Spanish language preferred, in‑person team environment; this position includes mentorship, performance management support to the Branch Manager, and a comprehensive benefits package.