Lead Technical Services Engineer

LATICRETE International

Waukee (IA)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical
Dental
Vision
401k
Tuition reimbursement
13 paid holidays
Flexible spending
Life Insurance and supplemental insurance

Job summary

LATICRETE International in Waukee, Iowa is seeking a Lead Technical Services Representative to deliver advanced technical services to clients. This role involves resolving customer issues, training staff, and collaborating with different teams to drive process improvements.

The ideal candidate should have at least 6 years of experience in the construction industry and a strong background in technical services. The position includes benefits such as medical, dental, vision, and a 401k plan, alongside career growth opportunities.

Qualifications

  • Minimum of 6 years experience in the construction industry.
  • Experience in Technical Services or comparable industry experience.
  • Strong knowledge of architecture and construction methods.

Responsibilities

  • Provide technical services to customers through various methods.
  • Train Technical Services Representatives and support team workload.
  • Maintain strong interfaces with other departments for process improvements.

Skills

Customer interactions
Technical services
Salesforce experience
Leadership skills
Fluent second language

Education

Associates degree or equivalent work experience

Tools

Salesforce
JD Edwards
Microsoft Office Suite

Job description

LATICRETE International in Waukee, Iowa is seeking a Lead Technical Services Representative to deliver advanced technical services to clients. This role involves resolving customer issues, training staff, and collaborating with different teams to drive process improvements.

The ideal candidate should have at least 6 years of experience in the construction industry and a strong background in technical services. The position includes benefits such as medical, dental, vision, and a 401k plan, alongside career growth opportunities.

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