Lead Technical Services Engineer

LATICRETE International; Kyle (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Flexible spending

Life Insurance

Job summary

LATICRETE International, based in Kyle, Texas, is looking for a Lead Technical Services Representative to provide advanced technical services to customers. The ideal candidate will have at least 6 years of experience in the construction industry and significant knowledge of LATICRETE product lines and installation methods.

This role involves direct customer interactions, coordinating technical support, and helping train staff. Strong problem-solving and communication skills are essential. LATICRETE offers comprehensive benefits including medical, dental, and a 401k plan.

Qualifications

• Minimum of 6 years experience in the construction industry.
• Experience with Salesforce and JD Edwards preferred.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to customers through various channels.
• Assist Supervisor with training Technical Services Representatives.
• Coordinate requests for technical support and training.

Skills

Customer service

Technical knowledge

Communication skills

Problem-solving

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International, based in Kyle, Texas, is looking for a Lead Technical Services Representative to provide advanced technical services to customers. The ideal candidate will have at least 6 years of experience in the construction industry and significant knowledge of LATICRETE product lines and installation methods.

This role involves direct customer interactions, coordinating technical support, and helping train staff. Strong problem-solving and communication skills are essential. LATICRETE offers comprehensive benefits including medical, dental, and a 401k plan.