Lead Technical Services Engineer

LATICRETE International; Simpsonville (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Simpsonville, SC, is seeking a Lead Technical Services Representative to provide advanced technical support and train team members. This role requires extensive experience in the construction industry along with strong problem-solving skills.

The position involves providing technical assistance to various stakeholders and managing customer interactions effectively. Candidates should have a minimum of 6 years of experience and an associate degree or equivalent.

Qualifications

• Minimum of 6 years experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to customers.
• Train Technical Service Representatives.
• Coordinate job site visits and manage internal support.

Skills

Customer service

Technical knowledge of construction

Problem-solving

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International, located in Simpsonville, SC, is seeking a Lead Technical Services Representative to provide advanced technical support and train team members. This role requires extensive experience in the construction industry along with strong problem-solving skills.

The position involves providing technical assistance to various stakeholders and managing customer interactions effectively. Candidates should have a minimum of 6 years of experience and an associate degree or equivalent.