Lead Technical Services Engineer

LATICRETE International; Simpsonville (SC); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Résumé du poste

LATICRETE International, located in Simpsonville, SC, is seeking a Lead Technical Services Representative to provide advanced technical support and train team members. This role requires extensive experience in the construction industry along with strong problem-solving skills.

The position involves providing technical assistance to various stakeholders and managing customer interactions effectively. Candidates should have a minimum of 6 years of experience and an associate degree or equivalent.

Qualifications

• Minimum of 6 years experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Fluency in a second language preferred.

Responsabilités

• Provide technical services to customers.
• Train Technical Service Representatives.
• Coordinate job site visits and manage internal support.

Connaissances

Customer service

Technical knowledge of construction

Problem-solving

Formation

Associates degree or equivalent work experience

Outils

Salesforce

JD Edwards

Microsoft Office

Description du poste

LATICRETE International, located in Simpsonville, SC, is seeking a Lead Technical Services Representative to provide advanced technical support and train team members. This role requires extensive experience in the construction industry along with strong problem-solving skills.

The position involves providing technical assistance to various stakeholders and managing customer interactions effectively. Candidates should have a minimum of 6 years of experience and an associate degree or equivalent.