Lead Technical Services Engineer

LATICRETE International; Hartford (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Lead Technical Services Representative to deliver advanced technical support to customers. This role involves handling customer inquiries, providing information on material selection, and assisting with Technical Services training.

The ideal candidate will have at least 6 years of construction industry experience and a strong understanding of our product lines. Join us in making a difference in the construction sector with a company that values integrity and teamwork.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or comparable.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide advanced technical services through various communication methods.
• Train Technical Service Representatives and manage workload.
• Coordinate and participate in job site visits.

Skills

Customer service

Technical knowledge

Salesforce familiarity

Problem-solving

Leadership skills

Education

Associates degree or equivalent experience

Tools

Salesforce

JD Edwards

Microsoft Office Suite

Job description

LATICRETE International is seeking a Lead Technical Services Representative to deliver advanced technical support to customers. This role involves handling customer inquiries, providing information on material selection, and assisting with Technical Services training.

The ideal candidate will have at least 6 years of construction industry experience and a strong understanding of our product lines. Join us in making a difference in the construction sector with a company that values integrity and teamwork.