Lead Technical Services Engineer

LATICRETE International; Kentucky; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Life Insurance

Flexible spending

Job summary

LATICRETE International in the United States is seeking a Lead Technical Services Representative. This role involves providing advanced technical services to both internal and external customers through various communication methods. The position requires strong knowledge of construction methods and the ability to resolve customer issues efficiently.

Ideal candidates should have a minimum of 6 years in the construction industry and 4 years in Technical Services. Responsibilities include customer interaction, internal support, and participation in special projects.

Qualifications

• Minimum of 6 years experience in the construction industry.
• Minimum of 4 years in Technical Services or similar experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to customers and resolve complaints.
• Train and support Technical Services Representatives.
• Create and update technical documentation.

Skills

Technical Services

Construction methods

Problem-solving

Salesforce

Communication

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in the United States is seeking a Lead Technical Services Representative. This role involves providing advanced technical services to both internal and external customers through various communication methods. The position requires strong knowledge of construction methods and the ability to resolve customer issues efficiently.

Ideal candidates should have a minimum of 6 years in the construction industry and 4 years in Technical Services. Responsibilities include customer interaction, internal support, and participation in special projects.