Lead Technical Services Engineer

LATICRETE International; Reno (NV); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays and vacation

Flexible spending

Life Insurance

Job summary

LATICRETE International, based in Reno, Nevada, is seeking a Lead Technical Services Representative to provide advanced technical services to customers. This role includes coordinating assistance, training staff, and resolving technical inquiries for various stakeholders.

The ideal candidate has a minimum of 6 years in the construction industry and 4 years in technical services, with strong communication skills and a good knowledge of LATICRETE products.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to various stakeholders.
• Resolve customer complaints and coordinate support.
• Assist in training and workload balancing within the team.

Skills

Technical Services experience

Construction industry knowledge

Communication skills

Problem-solving

Team cooperation

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International, based in Reno, Nevada, is seeking a Lead Technical Services Representative to provide advanced technical services to customers. This role includes coordinating assistance, training staff, and resolving technical inquiries for various stakeholders.

The ideal candidate has a minimum of 6 years in the construction industry and 4 years in technical services, with strong communication skills and a good knowledge of LATICRETE products.