Lead Technical Services Engineer

LATICRETE International; Marysville (WA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Job summary

LATICRETE International is seeking a Lead Technical Services Representative to provide advanced technical services to customers. The position requires strong communication skills and extensive experience in the construction industry.

The ideal candidate will assist in training, resolve customer issues, and maintain a positive team environment. A solid understanding of LATICRETE products and construction practices is essential. Benefits include medical, dental, vision, and a 401k plan.

Qualifications

• Minimum of 6 years experience in the construction industry.
• 4 years of experience in Technical Services or comparable industry.
• Expert knowledge of LATICRETE product lines, applications, and construction practices.

Responsibilities

• Provide technical services to architects, contractors, and customers.
• Investigate and settle customer complaints.
• Support training for Technical Services Representatives.

Skills

Technical services

Customer interaction

Problem-solving

Leadership skills

Communication skills

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is seeking a Lead Technical Services Representative to provide advanced technical services to customers. The position requires strong communication skills and extensive experience in the construction industry.

The ideal candidate will assist in training, resolve customer issues, and maintain a positive team environment. A solid understanding of LATICRETE products and construction practices is essential. Benefits include medical, dental, vision, and a 401k plan.