Lead Technical Services Engineer

LATICRETE International; Hobe Sound (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays and vacation

Flexible spending

Life Insurance and AD&D

Job summary

LATICRETE International in Hobe Sound, Florida is seeking a Lead Technical Services Representative. This role involves providing advanced technical support to customers and training team members.

The ideal candidate has a strong background in the construction industry and experience in managing customer interactions. The position also offers comprehensive benefits like medical, dental, and 401k.

Qualifications

• Minimum of 6 years experience in the construction industry.
• 4 years of experience in Technical Services or comparable.
• Expert knowledge of LATICRETE product lines and applications.

Responsibilities

• Provide technical services to customers through various channels.
• Handle customer complaints and inquiries professionally.
• Assist in training and balancing the workload across the team.

Skills

Technical Services

Customer Interaction

Salesforce

Construction Methods

Leadership Skills

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Hobe Sound, Florida is seeking a Lead Technical Services Representative. This role involves providing advanced technical support to customers and training team members.

The ideal candidate has a strong background in the construction industry and experience in managing customer interactions. The position also offers comprehensive benefits like medical, dental, and 401k.