Lead Technical Services Engineer

LATICRETE International; Ocala (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

AD&D Insurance

Supplemental Insurance

Job summary

LATICRETE International, based in Ocala, Florida, is seeking a Lead Technical Services Representative to provide technical support and guidance for proper material selection and installation methods. The role includes training other representatives and coordinating customer interactions across various channels.

Ideal candidates will possess strong technical knowledge and a minimum of 6 years of construction industry experience. Benefits include medical, dental, 401k, and tuition reimbursement.

Qualifications

• Minimum of 6 years experience in the construction industry.
• At least 4 years in Technical Services or comparable industry experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to customers through various communication channels.
• Assist in training Technical Services Representatives.
• Coordinate and participate in job site visits.

Skills

Customer service

Problem-solving

Leadership

Interpersonal skills

Technical knowledge

Education

Associates degree or equivalent experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International, based in Ocala, Florida, is seeking a Lead Technical Services Representative to provide technical support and guidance for proper material selection and installation methods. The role includes training other representatives and coordinating customer interactions across various channels.

Ideal candidates will possess strong technical knowledge and a minimum of 6 years of construction industry experience. Benefits include medical, dental, 401k, and tuition reimbursement.