Lead Technical Services Engineer

LATICRETE International; Lake Worth (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Lead Technical Services Representative in Lake Worth, Texas. This role involves providing technical services to customers and training team members, ensuring high-quality support and improved customer satisfaction.

The ideal candidate will have over 6 years in the construction industry, strong leadership skills, and proficiency in Salesforce. Key benefits include medical, dental, 401k, and tuition reimbursement.

Qualifications

• Minimum of 6 years experience in the construction industry.
• At least 4 years of Technical Services or comparable industry experience.
• Expert knowledge of LATICRETE product lines.

Responsibilities

• Provide advanced technical services to various stakeholders.
• Investigate and settle customer complaints through Salesforce.
• Coordinate and participate in job site visits and training.

Skills

Construction industry experience

Technical Services experience

Knowledge of architecture and construction methods

Salesforce proficiency

Leadership skills

Interpersonal communication skills

Microsoft Office proficiency

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is seeking a Lead Technical Services Representative in Lake Worth, Texas. This role involves providing technical services to customers and training team members, ensuring high-quality support and improved customer satisfaction.

The ideal candidate will have over 6 years in the construction industry, strong leadership skills, and proficiency in Salesforce. Key benefits include medical, dental, 401k, and tuition reimbursement.