Lead Technical Services Engineer

LATICRETE International; Connecticut; On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is looking for a Lead Technical Services Representative in United States, Connecticut. This role involves providing advanced technical services to customers, training Technical Service Representatives, and ensuring efficient handling of customer inquiries.

The ideal candidate will have at least 6 years of experience in the construction industry, strong knowledge of construction methods, and an associates degree or equivalent experience. Benefits include medical, dental, vision, and more.

Qualifications

• Minimum of 6 years experience in construction industry.
• Minimum of 4 years experience in Technical Services or comparable industry experience.
• Expert knowledge of LATICRETE product lines and applications.

Responsibilities

• Provide technical services to architects and contractors.
• Handle customer complaints and inquiries professionally.
• Assist in training Technical Services Representatives.

Skills

Customer Interactions

Technical Support

Salesforce

Leadership Skills

Interpersonal Communication

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is looking for a Lead Technical Services Representative in United States, Connecticut. This role involves providing advanced technical services to customers, training Technical Service Representatives, and ensuring efficient handling of customer inquiries.

The ideal candidate will have at least 6 years of experience in the construction industry, strong knowledge of construction methods, and an associates degree or equivalent experience. Benefits include medical, dental, vision, and more.