Lead Technical Services Engineer

LATICRETE International; Chula Vista (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Chula Vista, California, is seeking a Lead Technical Services Representative. The role involves providing advanced technical services to customers, training representatives, and managing customer complaints effectively. The ideal candidate must have at least 6 years of experience in the construction industry and strong knowledge of construction methods.

The position offers benefits including medical, dental, vision insurance, and a 401k plan. The successful candidate will thrive in a collaborative and innovative environment.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years in Technical Services or comparable role.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide advanced technical services to customers via calls and emails.
• Train Technical Service Representatives.
• Investigate and resolve customer complaints.

Skills

Construction industry experience

Technical Services experience

Salesforce proficiency

Expert knowledge of construction methods

Strong interpersonal skills

Education

Associates degree or equivalent work experience

Tools

JD Edwards

Microsoft Office

Job description

LATICRETE International in Chula Vista, California, is seeking a Lead Technical Services Representative. The role involves providing advanced technical services to customers, training representatives, and managing customer complaints effectively. The ideal candidate must have at least 6 years of experience in the construction industry and strong knowledge of construction methods.

The position offers benefits including medical, dental, vision insurance, and a 401k plan. The successful candidate will thrive in a collaborative and innovative environment.