Lead Technical Services Engineer

LATICRETE International; Arizona; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Flexible spending

Life Insurance, AD&D and Supplemental Insurance

Job summary

LATICRETE International seeks a Lead Technical Services Representative in Arizona. This role provides technical support and training to customers and team members, focusing on proper material selection and installation methods.

The ideal candidate has over 6 years in the construction industry and 4 years in Technical Services, with proficiency in Salesforce. Benefits include medical, dental, vision, and a 401k plan.

Qualifications

• Minimum of 6 yrs. experience in construction industry.
• Minimum of 4 yrs. of experience in Technical Services or comparable industry experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to customers through various communication channels.
• Assist in training Technical Services Representatives.
• Handle customer complaints and coordinate technical support.

Skills

Construction industry knowledge

Technical Services experience

Communication skills

Problem solving

Team cooperation

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office Suite

Job description

LATICRETE International seeks a Lead Technical Services Representative in Arizona. This role provides technical support and training to customers and team members, focusing on proper material selection and installation methods.

The ideal candidate has over 6 years in the construction industry and 4 years in Technical Services, with proficiency in Salesforce. Benefits include medical, dental, vision, and a 401k plan.