Senior Technical Services Lead — Construction Materials

LATICRETE International; Meadview (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Meadview, AZ, is looking for a Lead Technical Services Representative to provide advanced technical support to customers in the construction industry.

The role involves direct customer interaction, managing technical inquiries, and assisting with training. Candidates should have at least 6 years of experience in the construction sector and a strong understanding of LATICRETE products.

This position offers a range of benefits including medical, dental, and 401k options.

Qualifications

• 6 years of experience in construction industry required.
• 4 years of experience in Technical Services or similar roles.
• Expert knowledge of architecture and construction methods needed.

Responsibilities

• Provide technical services to customers through various channels.
• Investigate and resolve customer complaints professionally.
• Assist in training Technical Services Representatives.

Skills

Technical Services expertise

Communication skills

Problem-solving

Team collaboration

Education

Associate’s degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Meadview, AZ, is looking for a Lead Technical Services Representative to provide advanced technical support to customers in the construction industry.

The role involves direct customer interaction, managing technical inquiries, and assisting with training. Candidates should have at least 6 years of experience in the construction sector and a strong understanding of LATICRETE products.

This position offers a range of benefits including medical, dental, and 401k options.