Lead, Technical Service - Construction Materials

LATICRETE International; Marcus Hook (Delaware County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a technical service supervisor based in Marcus Hook, Delaware. The successful candidate will have at least 7 years of experience in the construction industry and 3 years in technical support for building products. This role involves supervising daily operations and providing technical assistance to architects, contractors, and distributors.

Key qualifications include excellent management skills, detailed knowledge of LATICRETE products, and proficiency in Microsoft Office and ERP systems.

Qualifications

• Minimum 7 years of experience in the construction industry.
• Minimum of 3 years in technical support of building materials.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors, and distributors.
• Coordinate incoming requests for technical service and training.

Skills

Supervisory and management skills

Excellent interpersonal communication skills

Detailed knowledge of LATICRETE product line

Fluency in second language

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office

ERP systems

CRM systems

Job description

LATICRETE International is seeking a technical service supervisor based in Marcus Hook, Delaware. The successful candidate will have at least 7 years of experience in the construction industry and 3 years in technical support for building products. This role involves supervising daily operations and providing technical assistance to architects, contractors, and distributors.

Key qualifications include excellent management skills, detailed knowledge of LATICRETE products, and proficiency in Microsoft Office and ERP systems.