Lead, Technical Service - Construction Materials

LATICRETE International; Gibsonton (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Gibsonton, Florida, is seeking a Technical Service Supervisor. This role involves supervising daily operations and management of technical service representatives, providing technical support to contractors and architects, and ensuring proper material selection.

The ideal candidate has over 7 years of experience in the construction industry, with at least 3 years in a technical support role. The position requires strong communication skills and familiarity with LATICRETE’s products.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors, and distributors.
• Review and preparation of technical documents for proper materials selection.

Skills

Supervisory and management skills

Excellent interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Intermediate knowledge of Microsoft Office

Fluency in a second language

Education

Associates Degree or equivalent work experience

Tools

ERP and CRM systems (Oracle EnterpriseOne, CRM OnDemand)

Job description

LATICRETE International in Gibsonton, Florida, is seeking a Technical Service Supervisor. This role involves supervising daily operations and management of technical service representatives, providing technical support to contractors and architects, and ensuring proper material selection.

The ideal candidate has over 7 years of experience in the construction industry, with at least 3 years in a technical support role. The position requires strong communication skills and familiarity with LATICRETE’s products.