Lead, Technical Service - Construction Materials

LATICRETE International; Apollo Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Apollo Beach, Florida, is seeking a Technical Support Supervisor to oversee the operations of technical service representatives. Candidates should have a minimum of 7 years in the construction industry with at least 3 years of technical support experience.

The role involves supervising daily operations, providing technical assistance, and ensuring impeccable service to contractors and distributors. This position is crucial to our mission of high-quality installation systems.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum of 3 years in technical support of a building material or product.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors and distributors.
• Review and preparation of technical documents for materials selection.

Skills

Supervisory and management skills

Excellent interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Detail knowledge of LATICRETE product line

Fluency in a second language

Intermediate knowledge of Microsoft Office

Education

Associates Degree or equivalent work experience

Tools

ERP and CRM systems

Job description

LATICRETE International, located in Apollo Beach, Florida, is seeking a Technical Support Supervisor to oversee the operations of technical service representatives. Candidates should have a minimum of 7 years in the construction industry with at least 3 years of technical support experience.

The role involves supervising daily operations, providing technical assistance, and ensuring impeccable service to contractors and distributors. This position is crucial to our mission of high-quality installation systems.