Lead, Technical Service - Construction Materials

LATICRETE International; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a qualified candidate to supervise technical service representatives and enhance customer support in the construction sector. The position requires at least seven years of experience in the construction industry, with three years focusing on technical support for building materials.

The successful candidate will excel in communication, possess strong management skills, and be knowledgeable about the LATICRETE product line and construction methods. This role offers the opportunity to lead a team and ensure high standards in technical services while engaging with various professionals.

Qualifications

• 7+ years experience in construction industry is required.
• 3+ years in technical support for building materials is needed.
• Knowledge of LATICRETE products and applications.

Responsibilities

• Supervise and schedule operations of technical service representatives.
• Manage attendance and performance evaluations.
• Provide technical service to architects and contractors.

Skills

Supervisory skills

Interpersonal communication

Technical support knowledge

Knowledge of construction methods

Fluency in a second language

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office Suite

ERP and CRM systems

Job description

LATICRETE International is seeking a qualified candidate to supervise technical service representatives and enhance customer support in the construction sector. The position requires at least seven years of experience in the construction industry, with three years focusing on technical support for building materials.

The successful candidate will excel in communication, possess strong management skills, and be knowledgeable about the LATICRETE product line and construction methods. This role offers the opportunity to lead a team and ensure high standards in technical services while engaging with various professionals.