Lead, Technical Service - Construction Materials

LATICRETE International; Moorestown Township (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

25 paid holidays

Life Insurance

Flexible spending

Job summary

LATICRETE International is seeking a technical support supervisor in Moorestown Township, NJ. This role involves supervising technical service representatives, managing operations, and providing vital support for construction projects.

The ideal candidate has at least 7 years of construction industry experience, with strong management and communication skills. The position offers comprehensive benefits including medical, dental, and a 401k plan, making it a great opportunity for professionals looking to make a significant impact in the building materials sector.

Qualifications

• Minimum 7 years experience in construction industry.
• 3+ years in technical support of building materials.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise daily operations of technical service representatives.
• Manage attendance, scheduling, and performance evaluations.
• Provide technical service to architects and contractors.
• Supervise customer service and product complaint investigations.

Skills

Supervisory and management skills

Excellent interpersonal skills

Communication skills

Knowledge of construction methods

Fluency in a second language

Education

Associates Degree or equivalent experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Oracle EnterpriseOne

CRM OnDemand

Job description

LATICRETE International is seeking a technical support supervisor in Moorestown Township, NJ. This role involves supervising technical service representatives, managing operations, and providing vital support for construction projects.

The ideal candidate has at least 7 years of construction industry experience, with strong management and communication skills. The position offers comprehensive benefits including medical, dental, and a 401k plan, making it a great opportunity for professionals looking to make a significant impact in the building materials sector.