Lead, Technical Service - Construction Materials

LATICRETE International; Alabama; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International, a leader in high-performance tile and stone installation systems, is seeking a qualified technical support supervisor. This role involves supervising technical service representatives and providing expert advice on materials and installation procedures.

Applicants need a minimum of 7 years of construction experience, supervisory skills, and fluency in a second language is preferred. Benefits include medical, dental, 401k, and tuition reimbursement.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors and distributors.
• Conduct technical service department audits at satellite facilities.

Skills

Supervisory and management skills

Excellent interpersonal skills

Detailed knowledge of LATICRETE product line

Knowledge of architecture and construction methods

Fluency in 2nd language

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems (Oracle EnterpriseOne, CRM OnDemand)

Job description

LATICRETE International, a leader in high-performance tile and stone installation systems, is seeking a qualified technical support supervisor. This role involves supervising technical service representatives and providing expert advice on materials and installation procedures.

Applicants need a minimum of 7 years of construction experience, supervisory skills, and fluency in a second language is preferred. Benefits include medical, dental, 401k, and tuition reimbursement.