Lead Technical PM, AI-Driven GTM Systems

Klaviyo

Boston (MA)

On-site

USD 132,000 - 198,000

Full time

5 days ago

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Job summary

Klaviyo’s GTM Systems team seeks a Lead Technical Project Manager to own high-impact programs spanning CPQ, renewal changes, and AI-enabled workflows across Sales, Customer Success, Services, Finance and Internal Audit. You will translate ambiguous goals into clear plans, coordinate multi-team delivery, and communicate risks and progress to senior leadership.

You’ll work hands-on with analysts, developers, architects, vendors, and finance partners, using AI to speed delivery and improve

Qualifications

8+ years of technical program or project management experience at a SaaS company.
Deep knowledge of GTM systems and processes (lead-to-opportunity, quote-to-cash, renewals).
Experience in Salesforce-centric environments with a shared core system release process.
Experience partnering with finance, audit, or compliance on revenue-impacting controls.
Strong technical fluency to discuss architecture, data models, and risks.

Responsibilities

Own program delivery end to end from intake to hypercare across multi-quarter roadmaps.
Lead cross-functional programs across Sales, Revenue, Customer Success, Services, Finance, Legal, Security, and Engineering.
Drive technical decisions with engineers and architects; document and defend choices.
Ensure controls are designed in, tested, and evidenced (SOX/ITGC).
Manage vendors and implementation partners with joint plans and risk reviews.
Introduce AI-enabled workflows into production to improve planning and delivery.