Senior Technical PM, GTM Systems & AI Delivery

Klaviyo; San Francisco (CA); On-site; USD 132,000 - 198,000; Full time

Job summary

Klaviyo seeks a Lead Technical Project Manager to own high-impact GTM systems programs, from intake through hypercare. Think CPQ replacement, quote-to-cash changes, and AI-enabled workflows affecting Sales, Customer Success, Services, Finance, and Internal Audit.

You turn ambiguous goals into clear plans and coordinate multi-team delivery with transparency. You’ll work with analysts, developers, architects, vendors, and finance partners, regularly presenting to senior leadership.

Qualifications

• 8+ years of technical program or project management in a SaaS company.
• Deep knowledge of GTM systems: lead-to-opportunity, quote-to-cash, renewals and analytics.
• Experience in Salesforce-centric environments with shared core systems.

Responsibilities

• Own program delivery end-to-end for multi-quarter GTM systems roadmap.
• Lead cross-functional programs across Sales, Revenue, Finance, Legal, Security, and Engineering.
• Drive technical decisions, vendor evaluations, and integration patterns.
• Deliver with controls in partnership with Finance, Audit and Security.
• Incorporate AI into GTM workflows and program planning and reporting.
• Build an operating model for intake, planning, release management and reporting.

Skills

Technical program management

GTM systems

Salesforce

CPQ

Billing/ERP

AI familiarity

Cross-functional leadership

Executive communication

Vendor management

Education

Bachelor's degree

Tools

Salesforce

CPQ tooling

Gainsight

Zendesk

Ironclad

Certinia

Job description

Klaviyo seeks a Lead Technical Project Manager to own high-impact GTM systems programs, from intake through hypercare. Think CPQ replacement, quote-to-cash changes, and AI-enabled workflows affecting Sales, Customer Success, Services, Finance, and Internal Audit.

You turn ambiguous goals into clear plans and coordinate multi-team delivery with transparency. You’ll work with analysts, developers, architects, vendors, and finance partners, regularly presenting to senior leadership.