Lead Product Designer – Public Safety SaaS (Remote)

Mark43; Vermont; Remote; USD 150,000 - 190,000; Full time

Job summary

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. This senior IC role partners with Product and Engineering to define problems worth solving and to shape meaningful, usable experiences for public safety professionals.

You will lead design direction, mentor teammates, and drive work from discovery to shipped outcomes. The role requires 10+ years of professional product design and a track record of delivering enterprise SaaS products.

Qualifications

• 10+ years of professional product design experience, with a portfolio demonstrating significant ownership and impact on shipped software products

Responsibilities

• Set the design direction for a critical product area, identify top customer and product problems, and craft a vision for evolving the experience
• Lead complex initiatives from discovery through delivery, synthesize insights, and partner with Product and Engineering
• Make tradeoffs balancing user needs, technical constraints, business priorities, and long-term strategy
• Work with first responders and public safety agencies, translating workflows into intuitive experiences
• Design across environments and devices, from dispatch workstations to mobile apps
• Raise design quality, contribute to design system and patterns, mentor other designers
• Present a product vision or design recommendation to customers and senior leaders
• Explore how AI and emerging tech can improve public safety workflows
• Refine interactions in detail and ensure solid execution for shipped concepts

Skills

10+ years product design

Lead design

Cross-functional collaboration

Strong product judgment

User research

AI/ML awareness

Communication to leadership

Design leadership

Fast-moving environment

Tools

Figma

Job description

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. This senior IC role partners with Product and Engineering to define problems worth solving and to shape meaningful, usable experiences for public safety professionals.

You will lead design direction, mentor teammates, and drive work from discovery to shipped outcomes. The role requires 10+ years of professional product design and a track record of delivering enterprise SaaS products.