Lead Product Designer — Public Safety SaaS

Mark43; Oklahoma; À distance; USD 120 000 - 160 000; Plein temps

Résumé du poste

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. This senior individual contributor role partners with Product and Engineering to define which problems to solve and how the experience should evolve.

You will work with first responders and public safety agencies to translate needs into intuitive, reliable experiences across dispatch, records, analytics, and mobile apps. Remote-friendly with offices in NY, Boston, and Manchester, UK.

Qualifications

• 10+ years of professional product design experience with shipped software
• 5+ years designing complex enterprise SaaS products
• Proven track record leading design for a substantial product area
• Strong product judgment across customer needs, strategy, interaction design, and execution
• Deep experience with qualitative and quantitative research
• Ability to influence product decisions with Engineering and Product without formal authority
• Excellent interaction and visual design skills
• Ability to communicate complex design decisions clearly to stakeholders

Responsabilités

• Set design direction for a critical product area and create a long-term vision
• Lead complex initiatives from discovery through delivery with cross-functional teams
• Balance user needs, technical constraints, business priorities, and long-term strategy
• Work with first responders to translate needs into intuitive, reliable experiences
• Design across devices and environments, thinking holistically about an ecosystem
• Contribute to design system and raise craft across the team
• Present product vision or design recommendations to customers and leaders
• Explore AI/ML opportunities to improve workflows
• Refine interactions and collaborate with Engineering to ship concepts

Connaissances

Design leadership

Cross-functional collaboration

User research

Interaction design

Visual design

Strategic thinking

Outils

Figma

Design systems

Description du poste

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. This senior individual contributor role partners with Product and Engineering to define which problems to solve and how the experience should evolve.

You will work with first responders and public safety agencies to translate needs into intuitive, reliable experiences across dispatch, records, analytics, and mobile apps. Remote-friendly with offices in NY, Boston, and Manchester, UK.