Lead Product Designer — Public Safety SaaS (Remote)

Mark43; Utah; Remote; USD 140,000 - 210,000; Full time

Job summary

Mark43 is seeking a Lead Product Designer to own a critical product area, partnering with Product and Engineering to shape how problems are solved and which problems matter most for first responders. You will influence across the portfolio, shaping craft, systems thinking, and design leadership.

You’ll lead cross-functional teams, translate user needs into thoughtful products, work across dispatch, analytics, and mobile platforms, and elevate design quality through systems thinking and

Qualifications

• 10+ years of professional product design experience on shipped software.
• 5+ years designing complex enterprise SaaS products or similar systems.
• Led design for a substantial product area from discovery to shipped outcomes.
• Strong judgment spanning user needs, strategy, interaction, and execution.
• Experience turning customer insights into clear product decisions.
• Partnered with Product and Engineering without formal authority.
• Excellent interaction and visual design skills with craft focus.

Responsibilities

• Set the design direction for a critical product area with a clear long-term vision.
• Lead end-to-end initiatives from discovery through delivery with cross-functional teams.
• Balance user needs, technical constraints, and business priorities in tradeoffs.
• Translate high-stakes workflows for first responders into intuitive experiences.
• Design across devices and environments, from workstations to mobile apps.
• Contribute to design system evolution and consistency across products.
• Present vision and design rationale to customers and senior leaders.
• Explore AI and emerging tech to improve public safety workflows.

Skills

Lead product design

Enterprise SaaS

Cross-functional leadership

Research & insights

Interaction design

Systems thinking

Figma and design systems

Tools

Figma

Design systems

Job description

Mark43 is seeking a Lead Product Designer to own a critical product area, partnering with Product and Engineering to shape how problems are solved and which problems matter most for first responders. You will influence across the portfolio, shaping craft, systems thinking, and design leadership.

You’ll lead cross-functional teams, translate user needs into thoughtful products, work across dispatch, analytics, and mobile platforms, and elevate design quality through systems thinking and