Lead Printing & Customer Service Specialist

FedEx Office and Print Services; Delafield (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

FedEx Office and Print Services in Wisconsin is seeking a Lead Consultant to manage complex orders, provide pricing, recommend FedEx Office products, and coordinate store activities. You will lead digital imaging and color/bw production and ensure quality throughout the production process.

You will lead production, oversee color and black-and-white workflows, train team members, and maintain shipping coordination while delivering quality customer experiences.

Qualifications

• High school diploma or equivalent.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide consultative customer service and pricing information.
• Manage production flow for orders and ensure on-time delivery.
• Lead digital imaging and color/bw production on orders.
• Coordinate shipping related services and packaging.
• Train and guide store team members.

Skills

Verbal communication

Written communication

Education

High school diploma

Job description

FedEx Office and Print Services in Wisconsin is seeking a Lead Consultant to manage complex orders, provide pricing, recommend FedEx Office products, and coordinate store activities. You will lead digital imaging and color/bw production and ensure quality throughout the production process.

You will lead production, oversee color and black-and-white workflows, train team members, and maintain shipping coordination while delivering quality customer experiences.