Lead Print & Production Customer Consultant

FedEx; Olathe (KS); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

FedEx Office in the United States is seeking a Lead Consultant who will manage customer orders, coordinate store activities, provide pricing information, and guide complex print and shipping jobs.

You will lead production flow, ensure quality, train team members, and support shipping services while delivering a consultative customer experience.

This role requires strong communication, multi-tasking, and the ability to work across shifts in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and production orders.
• Experience in customer-facing roles with consultative sales aspects.

Responsabilités

• Takes customer orders, provides pricing information, and recommends products.
• Manages production flow to ensure on-time delivery and quality.
• Coordinates shipping-related services and assists with training team members.

Connaissances

Customer service

Pricing information

Consultative selling

Team leadership

Shipping knowledge

Formation

High school diploma or equivalent

Outils

POS terminal

Description du poste

FedEx Office in the United States is seeking a Lead Consultant who will manage customer orders, coordinate store activities, provide pricing information, and guide complex print and shipping jobs.

You will lead production flow, ensure quality, train team members, and support shipping services while delivering a consultative customer experience.

This role requires strong communication, multi-tasking, and the ability to work across shifts in a fast-paced environment.