Lead Print & Shipping Experience Specialist

FedEx Office; Fort Lauderdale (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

FedEx Office in Fort Lauderdale seeks a Lead Consultant who is knowledgeable in print, signs & graphics, and shipping, delivering a positive customer experience. You will take customer orders, coordinate store activities, provide pricing, and produce complex orders using advanced equipment.

With leadership direction, you may guide junior staff, manage production flows, ensure quality, and handle shipping coordination, while maintaining high service standards and efficiency in a fast-paced retail

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Takes customer orders and provides pricing information.
• Coordinates store activities and production flow to ensure on-time delivery.
• Produces complex orders and operates equipment requiring advanced knowledge.
• Manages multiple tasks and ensures quality during production processes.
• Coordinates shipping-related services and assists with inventory as needed.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent education

Tools

POS terminal

Job description

FedEx Office in Fort Lauderdale seeks a Lead Consultant who is knowledgeable in print, signs & graphics, and shipping, delivering a positive customer experience. You will take customer orders, coordinate store activities, provide pricing, and produce complex orders using advanced equipment.

With leadership direction, you may guide junior staff, manage production flows, ensure quality, and handle shipping coordination, while maintaining high service standards and efficiency in a fast-paced retail